Privacy and cookie policy
Your information. Handled with care.
How ShootHouse collects, uses and protects personal information, and how we use cookies on this website.
Last updated: November 2026
1. Who we are
This website is operated by Dann Developments Limited, trading as ShootHouse (“ShootHouse”, “we”, “us”). We are registered in England and Wales under company number 11472915. Our office is at Suite H, Mayden House, Long Bennington Business Park, Main Road, Long Bennington, NG23 5DJ, United Kingdom.
ShootHouse is the data controller for the personal information described in this policy. If you have any questions about it, or want to exercise your rights, contact us at sales@shoothouse.co.uk or on +44 (0)20 8125 7148.
2. The information we collect
When you contact us or request a demonstration
Through our demonstration request and partner enquiry forms, or by email or phone, we collect the details you give us. This normally includes your name, work email address, phone number, organisation, role, country, the products you are interested in and your message.
When you sign up to our newsletter
We collect your first and last name, work email address and organisation, together with a record of your consent and when you gave it.
When you visit our website
If you accept analytics cookies, we collect information about how you use the site, such as the pages you visit, how you arrived, the type of device and browser you use, your approximate location (country or city) and the organisation associated with your network or LinkedIn profile, reported in aggregate. If you decline, we do not set these cookies.
We do not intentionally collect special category data, and we ask you not to send it to us.
3. How we use your information, and our lawful basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Responding to enquiries, arranging demonstrations, preparing proposals and managing our relationship with you or your organisation | Legitimate interests in running and developing our business, or taking steps at your request before entering into a contract |
| Sending our newsletter: product updates, company news and upcoming shows | Consent, which you can withdraw at any time |
| Understanding how our website is used so we can improve it | Consent, given through our cookie banner |
| Meeting legal, regulatory and export control obligations | Legal obligation |
4. Who we share it with
We do not sell your personal information. We share it only with trusted service providers who help us run our business, under contracts that require them to protect it:
- Wix.com, which hosts this website and processes our forms, contacts and newsletter emails
- Google (Google Analytics), for website analytics, only if you accept analytics cookies
- LinkedIn (LinkedIn Insight Tag), for aggregated website audience insights, only if you accept analytics cookies
- Pipedrive, our customer relationship management system, for managing enquiries and business relationships
- Our in-country partners, where your enquiry relates to their territory and you would expect us to involve them
We may also share information where required by law, or with our manufacturing partners where needed to answer a technical question or prepare a proposal for you.
5. International transfers
Some of our service providers process information outside the United Kingdom, including in the European Economic Area, Israel and the United States. Where this happens, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or the UK Extension to the EU-US Data Privacy Framework.
6. How long we keep it
- Enquiries and business contacts: for as long as we have an active relationship with you or your organisation, and for up to three years after our last contact, unless we need to keep it longer for legal, contractual or export control reasons
- Newsletter: until you unsubscribe. We then keep a suppression record so we do not email you again
- Website analytics: in line with Google Analytics retention settings, which we set to no more than 14 months
7. Cookies
Cookies are small files stored on your device. This website uses:
| Type | What it does | Set when |
|---|---|---|
| Essential | Remembers your cookie choice in your browser’s local storage, and allows Wix to deliver the site and our forms securely | Always |
| Analytics: Google Analytics | Counts visits and shows how people use the site (for example _ga and _ga_*) | Only if you accept |
| Analytics: LinkedIn Insight Tag | Shows aggregated, anonymous information about the organisations and job functions visiting the site | Only if you accept |
You can change your choice at any time using Cookie settings, which is also in the footer of every page. You can also block or delete cookies in your browser settings.
8. Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- object to, or ask us to restrict, how we use it
- withdraw your consent at any time, for example by unsubscribing from our newsletter or changing your cookie settings
- ask us to transfer information you gave us to another organisation
To exercise any of these rights, email sales@shoothouse.co.uk. We will respond within one month.
9. Keeping your information secure
We use appropriate technical and organisational measures to protect personal information, and we limit access to the people who need it.
10. Complaints
If you have a concern about how we handle your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.